Answers to common questions
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General
Regalia is a Memphis-founded program building elevated essentials around a signature mark — one designed to represent the city in full. We started with headwear. The vision is bigger.
Regalia means emblems used to represent something significant. We chose the name because that's exactly what Memphis deserves — a mark built with intention, not just a logo.
One size fits most. Snapbacks adjust at the back; dad hats have an adjustable strap with a metal slider.
Spot clean with a damp cloth and let it air dry. Don’t machine wash.
Orders & Shipping
Orders ship within 1–3 business days. Standard US shipping is a flat $4, and you’ll receive a tracking number by email once it ships.
Once your order ships, you’ll receive a confirmation email with a tracking number. You can track your package here
It may take 1-3 business days for your shipping status to be updated. If your tracking information does not appear 2 business days after shipping confirmation, please feel free to contact us directly at clientservice@regaliaprogram.com with your order number in the subject line.
Not right now. Every order ships via standard shipping.
No, we do not offer expedited shipping.
Returns & Exchanges
All sales are final. Each run is limited, so we’re unable to offer returns or exchanges.
Not at this time. If you’re unsure about fit, every hat is one size fits most with an adjustable closure, and we’re happy to answer questions before you order.
Please contact us about any damaged or defective items with accompanying photos within a 15-day period from the date of purchase.
